The End of “No Refund” Policies — Know Your Rights Under the FCCPA
- February 12, 2026
Obnoxious “No Refund” policies are illegal and it is not just a hype — this is firmly grounded in the Federal Competition and Consumer Protection Act (FCCPA) 2018. Just recently, The Enugu High Court declared Peace Mass Transit’s “no refund after payment” policy unlawful under the FCCPA and awarded ₦500,000 in damages to a passenger…